Thank you for choosing Telehome Distribution Hub Pvt Ltd as your preferred online shopping destination. This Shipping Policy outlines the details and procedures regarding the shipping of products purchased from our e-commerce site.
Shipping Methods and Delivery
1.1 Shipping Methods: We offer various shipping methods to accommodate different locations and delivery requirements. The available shipping methods will be displayed during the checkout process. Please select the method that best suits your needs.
1.2 Delivery Timeframe: The estimated delivery time depends on your location and the shipping method chosen. Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs clearance, weather conditions, or transportation disruptions.
1.3 Tracking: Once your order is shipped, we will provide you with a tracking number and a link to track the shipment. You can use this information to monitor the status and progress of your delivery.
1.4 Delivery Address: Please ensure that you provide a valid and accurate shipping address at the time of order placement. We are not responsible for any delays, losses, or additional charges incurred due to incorrect or incomplete address information provided by you.
1.5 Delivery Attempts: Our shipping partners will attempt delivery of your package to the provided address. If the delivery is unsuccessful, they may leave a notification for you to arrange a re-delivery or pick up the package from a designated location as per their policies.
Shipping Charges
2.1 Shipping Costs: The shipping charges for your order will be calculated based on the total weight, dimensions, destination, and shipping method selected. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
2.2 Free Shipping: We may offer free shipping on eligible orders as specified on our website or during promotional periods. The criteria for free shipping will be clearly communicated to you.
Customs Duties and Taxes
3.1 International Shipping: For orders shipped internationally, please note that customs duties, taxes, and any other additional charges imposed by the destination country are the responsibility
of the recipient. These charges are not included in the product price or shipping cost. Please check with your local customs office for more information on the applicable fees and regulations.
Order Processing Time
4.1 Order Processing: We strive to process and ship orders promptly. The time required to process an order may vary depending on factors such as product availability, order volume, and order verification. Generally, orders are processed within [number of business days] business days from the date of order placement.
Shipping Restrictions
5.1 Restricted Locations: We reserve the right to restrict shipping to certain locations based on legal or logistical limitations. If your shipping address falls within a restricted area, we will notify you and cancel the order if necessary.
Contact Us
If you have any further questions or need assistance regarding our Shipping Policy, please contact our customer support team through [contact information]