Please read these Terms and Conditions ("Terms") carefully before using the Tele home Distribution Hub Pvt Ltd website ("Site") and placing an order. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site.
Account Creation and Use
1.1 Account Creation: In order to access certain features of our Site, you may need to create an account. You must provide accurate and complete information during the registration process and keep your account details secure.
1.2 Account Responsibility: You are responsible for all activities that occur under your account. Please keep your account information confidential and notify us immediately of any unauthorized use or security breach.
Product Information and Pricing
2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, specifications, or other content on our Site.
2.2 Pricing: We make every effort to ensure accurate pricing information on our Site. However, in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price. We will notify you of such cancellations or refusals and provide a refund if applicable.
Order Placement and Acceptance
3.1 Order Placement: By placing an order on our Site, you make an offer to purchase the products selected. We reserve the right to accept or reject your order in our sole discretion.
3.2 Order Confirmation: Upon receipt of your order, we will send you an order confirmation email. This email does not signify our acceptance of your order but confirms that we have received it.
3.3 Order Acceptance: The acceptance of your order and the formation of a contract between you and Tele home Distribution Hub occur when we ship the products to you and send you a shipping confirmation email.
Payment and Billing
4.1 Payment: Payment for your order can be made through various payment methods available on our Site. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.
4.2 Billing Information: You agree to provide accurate and complete billing information for all orders. You are responsible for any charges incurred on your account, including applicable taxes, shipping fees, and customs duties.
Shipping and Delivery
5.1 Shipping Methods: We offer various shipping methods, and the availability and delivery times may vary based on your location and the products ordered. We will provide estimated delivery dates at the time of order placement.
5.2 Delivery Address: Please ensure that you provide a valid and accurate shipping address. We are not responsible for any delays, losses, or damages caused by inaccurate or incomplete address information provided by you.
5.3 Delivery Delays: While we make every effort to deliver your order within the estimated timeframe, we are not liable for any delays caused by events beyond our control, such as natural disasters, transportation disruptions, or customs clearance processes.
Returns and Refunds
6.1 Return Eligibility: We have a return and refund policy in place. You may be eligible for a return or exchange if the products are defective, damaged, or not as described. Please refer to our Return and Refund Policy for detailed instructions and eligibility criteria.
6.2 Return Process: To initiate a return, please contact our customer support team within the specified return period. You may be required to provide supporting documentation or evidence for return eligibility.
6.3 Refunds: Once we receive and approve your returned products, we will process the refund to the original payment method used for the purchase. Refund timelines may vary depending on your payment provider.
Intellectual Property
7.1 Ownership: The Site and its content, including but not limited to text, graphics, logos, images, and software, are the property of Tele home Distribution Hub or its licensors and are protected by intellectual property laws.
7.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, modify, distribute, display, or exploit any content from the Site without our prior written consent.
Limitation of Liability
8.1 Disclaimer: Tele home Distribution Hub disclaims all warranties, whether express or implied, relating to the products and the use of our Site. We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or the purchase of products.
Governing Law and Jurisdiction
9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Insert governing law and jurisdiction].
9.2 Jurisdiction: Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert jurisdiction].